Terms & Conditions

We accept no liability (to the fullest extent allowed by law) for the accuracy of information contained on Product pages or on the website, which may contain inaccuracies or typographical errors. However, this provision does not affect your statutory rights and remedies.

 

We use all reasonable endeavours to adhere to the delivery times set. Please see the Delivery Policy page for detailed information on delivery timescales.

These terms & conditions contain the whole of our agreement relating to your purchase, together with our website prices and contact details. They cannot be varied except where in writing and signed by an employee, agent or Director of Brahm Arpan Organic Pvt Ltd.

 

Credit card safety

Brahm Arpan Organic Pvt Ltd. use PayU Money system to protect your credit card information and do not release it to any other organisation. You can place your orders using our secure server. Any losses sustained by the transmission of personal information by e-mail or Internet links shall be borne exclusively by you.

 

Secure Transactions

Brahm Arpan Organic Pvt Ltd. intends to provide you with the safest and most secure shopping experience possible. Since offerings and technologies change, we reserve the right to change, modify, add or remove portions of our Privacy Policy at any time without prior notice. If policy changes are substantial, we will notify our customers via e-mail. Please periodically review our Privacy Policy for changes. If you have any questions, or would like further clarification, please contact online@health-fields.com If policy changes are substantial, we will notify our customers via e-mail.

 

Privacy Guarantee

We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party without your permission. If you have purchased from our store, subscribed to one of our newsletters and entered any of our competitions, or advised us of your e-mail address, post & telephone number - we may occasionally update you on news and special opportunities via e-mail.

 

Communication & Marketing

By becoming a member of Brahm Arpan Organic Pvt Ltd. providing Health-Fields products details on your e-mail & postal address you consent to receive communication from us about our latest products and special offers. Our emails refer to your Brahm Arpan Organic Pvt Ltd. membership and the products & services we offer, which we think may be of interest to you.

 

Out of Stock Items

All products are subject to availability. Backordered products include items that are not currently in stock. Should this occur, we would e-mail you with the anticipated dispatch date. If for any reason we determine that a backordered item will no longer be available, we will notify you immediately by e-mail, cancel the item from your order, and refund you in full, or you may choose an alternative product of the same value.

 

Returns

No Quibbles Guarantee

If you are not satisfied with a product that you have bought, please return it to us for a full refund. We regret, however, that we cannot refund return postage costs for non-faulty products.

 

Brahm Arpan Organic Pvt Ltd makes every effort to ensure products arrive in perfect condition. However, in the unlikely event of a product arriving damaged, customers should contact Customer Services within 3 days of receipt and return the package within 7 days, for a replacement to be sent.

 

Please see the Delivery Policy page for detailed information on delivery timescales. If your order has not arrived within these timescales, customers should contact Customer Services as follows:

 

Customer Services

Brahm Arpan Organic Pvt Ltd.

M13 3rd Flr. South Extension II

New Delhi 110049 DL

Tel:  +91 9599804397

Email: online@health-fields.com

 

Refunds

If your purchase from Brahm Arpan Organic Pvt Ltd. is found to be damaged or unsatisfactory, please return it to us per the instructions above for a full refund. Refunds for valid claims will be made via the same method or bank transfer.

 

Cancellation

You may cancel your order by informing us of this by e-mailing online@health-fields.com any time up to seven days from receiving delivery. Goods are to be returned to us at your expense in an unused, unopened, condition without the seals or wrapping being removed or broken. We will refund your money within 14 days of receipt of the goods or within 30 days of your cancellation, whichever is the earlier.

 

Returned goods are to be accompanied by a note showing your name, the date of order and the invoice number, and should be forwarded to our Customer Service Representatives at the address above.